On Friday, June 24, more than 45 HR professionals and company executives visited CAI’s Raleigh location to attend its June 2011 Training Showcase. CAI’s Training Showcases are free events, held three times a year at the company’s Raleigh and Greensboro offices, and they offer opportunities for company decision makers to gather information on CAI’s diverse training options.
The June event began with CAI’s Director of Learning Services, Colleen Cunningham, asking participants why they decided to attend. Several enthusiastic audience members interjected various reasons, such as seeing the event in CAI’s management newsletter and wanting to help employees improve in their positions.
“Our company is growing, and we need to expand our training, so we wanted to see which programs were best,” said Bonnie Wooten, HR Generalist at Implus Footcare.
Following a brief introduction of CAI’s staff and principal training facilitators, Colleen shared with the audience some of the training services that CAI provides, as well as the organization’s overall education philosophy. The Learning and Development Team members base each of their courses on CAI’s learning model, which includes items to measure learning results, such as self-assessments; defined learning objectives; and interactive exercises, role-plays and case studies. After guests learned how CAI strives to maximize training results, they were free to attend sessions that offered snapshots of what potential participants would expect to experience. Some of the sessions included:
CAI facilitators work to ensure that all of their programs are interactive to keep participants alert and engaged in the information they receive and the activities that they perform. The June 2011 Training Showcase facilitators, Brad Geiger, Maureen Bertolo and Kelly Barefoot, also added passion and expertise to their sessions.
For example, in Maureen’s session Fundamentals of Management Certification Program, she asked all participants to stand up and walk around the classroom to introduce themselves, which involved saying their name, title and company they represented. This activity helped them become familiar with each other while also teaching them that getting to know staff members is an important part of being in management.
Brad and Kelly utilized real-world examples to relate to audience members in their sessions. Kelly asked her participants in Developing Others Through Coaching to think of great coaches—job, school or sports related—and the qualities that made them effective teachers. This exercise helped attendees discover strategies to grow successful employees.
“Their use of interactive role playing is very effective,” said Janice Willmott, Chief Administrative Officer at Disability Rights NC, when describing the facilitators’ teaching methods.
The following are additional descriptions participants used to characterize the teaching styles of Brad, Maureen and Kelly: energetic, dynamic, knowledgeable, well-informed and efficient. Their teaching approach encouraged participants to interject frequently, ask thought-provoking questions and cooperate in problem solving.
Not only did participants get to sample programs that generally run for two days, but also they received binders full of each program’s key objectives, learning deliverables and main points of discussion.
The evaluations from CAI’s June 2011 Training Showcase revealed that participants obtained a good sense of each session’s layout, and several participants commented that the event exceeded their expectations, making the experience great.
If you’d like to learn more about CAI’s training programs, please visit our website at www.capital.org or contact a member of CAI’s Learning and Development Team at 919-878-9222 or 336-668-7746.