The New Year is here, and I imagine many of you will have already set goals you hope to achieve by the end of 2016. As HR professionals, odds are attracting and retaining talent will be some of your top priorities for the year. To meet these goals, I would like to call your attention to five resolutions that if followed will be instrumental in creating success for your business this year.
- Narrow the Front Door to Close the Back Door
Commit to improve the screening and selection processes to ensure that poor fit candidates don’t join the organization. In particular, use structured interview questions to assess for cultural fit, and incorporate realistic job previews. In short, by acting as the ‘gatekeeper of talent’ and narrowing the front door, you will reduce the unnecessary turnover of employees leaving via the backdoor.
- Hire for Attitude, Train for Skill
Winston Churchill famously said that ‘Attitude is a little thing that makes a BIG DIFFERENCE.’ It is much easier to train a new hire on a set of work skills than to correct issues with their attitude. If you want to know about their attitude, check their references thoroughly.
- Onboard New Hires with Real Purpose
Make certain that the new hire process utilizes a formal, scripted plan for the first 90 days. Include check-in points for an HR representative to make sure things are still on track. Hold the hiring manager accountable for ensuring that the process unfolds according to plan.
- Dump the ‘once a year’ Performance Review
Resolve to make the performance management process something more than a ‘check-the-box’ exercise. Train managers on how to give performance feedback on a regular basis. Encourage managers to have weekly one-on-ones with their staffs. At a minimum, there should be a formal mid-year check-in between the employee and the manager.
- Do Less Better
In our zeal to please (and support) our internal customers, HR has traditionally had a hard time saying ‘No’. As a result, we are often overextended and inefficient. Endeavor to prioritize your HR initiatives and select fewer projects to start. In doing so, you will improve execution and results.
Follow these resolutions and you will likely find a positive impact across your organization. Not only can it help transform your business for the better, but it also will improve the credibility and faith in HR and establish a reputation and culture for doing things the right way.
For further questions about how to achieve your HR resolutions in the New Year, please contact our Advice & Resolution team at 919-878-9222 or 336-668-7746.