Posts Tagged ‘Employee engagment’

Is Turnover Draining your Company?

Tuesday, July 21st, 2015

In today’s video blog, CAI’s Vice President of Membership, Doug Blizzard, discusses turnover and offers ways to help you improve it at your company. Doug begins by sharing that CAI has heard from member organizations that turnover has been rising substantially, doubling and tripling at some companies.

Doug believes that the major issue concerning turnover is that some companies are not addressing it appropriately as a company priority, and he shares his detailed opinion on why during the video. Below is a quick review:

  • Underestimating the true cost of turnover and therefore not allocating appropriate resources
  • Partnering HR with the CFO prior to any executive discussions on fixing turnover is critical
  • Spending time in areas in the company where turnover isn’t a problem to see what you can learn and apply in other areas

CAI has recently added two more HR experts on our Advice and Resolution team who specialize in helping companies think through operational and strategic HR issues like turnover, mergers & acquisitions, talent management, and more. Please reach out to Tom Sheehan or Rick Washburn at 919-878-9222 if you need help thinking through those types of issues.

Survey Reveals Employee Trust and Confidence in Their Leaders is Stronger

Thursday, December 18th, 2014

Business PeopleA recent survey from Towers Watson indicates that 55 percent of all U.S. employees said they have trust and confidence in their senior leaders. In 2012 that number was only 49 percent, and two years earlier in 2010, that number was 47 percent. Senior leaders received high scores from survey participants in the following areas: 80 percent agreed that their leaders promoted a positive company image to the outside world and 68 percent agreed that their leaders understand the factors that lead to success.

While the survey shows that employees trust and confidence in their leaders has slowly increased, the number of employees who think senior management provides effective leadership overall has decreased slightly. Additionally, less than half of participants said their leaders inspire employees, understand how their actions impact staff, are open to new ideas, or do a good job developing future leaders.

The survey does provide some positive insights from American employees, but it is also clear that there’s still some work senior leaders must do to ensure their workforce sees them as trustworthy and confident to lead the organization to success. Check out some of our past blogs for some help in improving your company’s efforts:

Building trust in an organization is no easy feat. Time, dedication and care are essential for keeping trust nurtured and sustained. Trust is a fundamental value that all companies should practice because it improves almost every business facet, including retention, morale, communication, customer service and productivity. Check out four ways you can build trust here:

In the workplace, miscommunication can be blamed for a significant amount of conflict and the tension that it stirs. It would be unrealistic to think all miscommunication could be prevented, but if we understood its causes, the percentage could likely be decreased. Review the five common causes here:

Providing employees with education that will be beneficial to their careers is a cost-effective way to increase job satisfaction at your workplace. Keep your employees engaged and confident in your ability to help them get to where they need to be in their careers. Here are some great ways to provide professional development and training:

For additional help with improving trust and positive employer-employee relationships at your organization, please call our Advice and Resolution team at 919-878-9222 or 336-668-7746.


9 Ways to Show Your Employees Some Love

Thursday, February 7th, 2013

show love in workplaceValentine’s Day is a week away so it’s the perfect time to show your team members a little love. Demonstrating to your employees that you value and appreciate the work they put in each week will yield a positive outcome. Employees are more satisfied in their job when they know their efforts are appreciated and are making a difference for the company. High job satisfaction rates lead to more engaged workers, and more engaged workers increase business productivity.

Try some of the ways below to share the love with your team members during February and the other months of the year:

  1. Write personalized Valentine’s Day cards to each of your employees and include reasons why they are important members of your team.
  2. Have a Valentine’s Day social during lunch. Provide the main dish, but encourage your staffers to bring in Valentine’s Day themed desserts.
  3. Plan a group outing for all of your employees. Whether it’s bowling or volunteering, the outing will be a good bonding experience.
  4. When requesting items from your staff, use “please” and “thank you” to show your respect for them.
  5. Greet your employees with a smile as they arrive at work for the day.
  6. Decorate your facility with holiday decorations, such as red and pink streamers and paper hearts.
  7. Spend some time during the week to chat with each of your team members to see how they’re doing. Ask them about work and their family.
  8. Give each of your employees a gift card to use for lunch, gas or other purchases they frequently make.
  9. Treat employees to a family-friendly get together, like a weekend pizza party or Friday evening movie.

For more employee engagement or recognition tips, please call a member of CAI’s Advice and Counsel Team at 919-878-9222 or 336-668-7746.

Photo Source: mozzercork

Learn HR Strategies to Retain Top Talent and Increase Business Success

Thursday, February 9th, 2012

Recent research indicates that more than 70 percent of American workers are disengaged with their employers. Predictions for 2012 employee trends show signs that employees will no longer tolerate being overworked and underappreciated. Top talent will seek opportunities that match their career goals and work-life balance needs. If your organization is not taking the correct steps to engage your workforce, you may see an exodus of your high-performing employees in the next year.

Ensuring that you understand and utilize employee engagement methods will help prevent your most productive workers from leaving your company. Creating a positive workplace culture is instrumental in attracting and retaining sought-after talent. A positive company culture will also help you stay strong and maintain success in situations that are tough on businesses, such as a recession.

You should make decisions on culture with a purpose and an end in mind according to Bruce Clarke, CAI’s President and CEO. The way you plan and execute your strategy for a new or improved company culture should depend on your employees, company mission statement and values, business goals and employer brand aspirations. Copying tactics used by great companies like Southwest Airlines or may be advantageous, but finding ways to engage your unique workforce is a more useful approach for resolving specific issues at your organization.

Jeff Tobe, an engagement strategist and a keynote speaker for the 2012 HR Management Conference, says that an engaged employee affects business results more positively than a disengaged one. Employees value their time outside of work, so organizations that acknowledge and respect this fact will be more successful in attracting and retaining top talent.

Winning cultures create environments where employees want to go to work instead of have to go to work according to business expert and a 2012 HR Management Keynote speaker, Jack Daly. He says that four factors are mandatory to ensure a positive workplace atmosphere, and they are recognition systems, communication systems, personal and professional development systems, and empowerment processes.

CAI’s 2012 HR Management Conference will provide attendees with more information and strategies for retaining high-performing workers, as well as increasing your company’s bottom line. Join more than 300 HR professionals and company leaders at the 2012 conference scheduled for February 21 and February 22 at the McKimmon Center in Raleigh.  You can register today here: Check out the HR Management Conference website for a full agenda with speaker information and presentation topics.

Photo Source: cboettig