“It can be hard to change, but it is even harder to fail,” CAI’s CEO, Bruce Clarke, says in his most recent News & Observer column, The View from HR.
Bruce says surviving in today’s workplace requires the ability to smoothly adapt and thrive in different business scenarios. He says successful employees embrace change and look forward to the next disruption. They don’t hold onto methods that aren’t beneficial to workflow processes or impede a company’s progress in improving a new system. These resilient workers are flexible, quick thinkers and decisive when needed.
In his Sunday column, Bruce references the days when employees who resisted change were accommodated in the workplace. Those days are over, however. To continue to achieve positive business results, your organization must be able to modify its goals and strategies as different circumstances arise, such as a recession or a shortage of valuable talent. Similar to the organization, your employees must be able to land on their feet no matter the workplace situation they face.
Use the information below to help lead your workforce through a change initiative.
- Explain why the change is necessary for the organization. Include the benefits, potential disadvantages and major adjustments an employee might experience as a result from the change. Allow employees to ask questions about the upcoming changes and voice any concerns that they might have. Try hard to answer their questions and reassure them that you will help them throughout the endeavor.
- Frequently communicate when the change will occur and how company processes and employee roles might be transformed. Utilize several forms of communication, including company internet, email, newsletter and staff meetings, to ensure that all staff members understand the change and know when it will happen.
- Pay attention to staff members who are having an especially hard time adapting to your company’s new change. Talk them through any difficulties they may be facing. Partner them with a staff member who is handling the changes well. If possible, permit these anxious employees to deal with the change gradually.
- Be patient throughout this process. Getting all staff members up to speed with a new initiative or the latest technology takes time. Do not expect your employees to be experts in their new assignments over night. Changes are about learning as well. Allow employees to make mistakes to learn and grow in their positions.
If you would like additional information and tips on helping your employees embrace change at your organization, please contact a member of CAI’s Advice and Counsel Team at 919-878-9222 or 336-668-7746.
Photo Source: Victor1558