4 Keys To Success as an HR Professional

July 21st, 2011 by

Regardless of company size, an effective HR function is an essential factor in business success. As a strategic management partner and an employee advocate and mentor, the HR professional is in a position to help promote the business, the opportunities for employees and his or her own success by implementing the following:

1.  Positive Two-Way Communication

Excellent communication with employees can make a company great—or break the company when communication is poor. People like to work for management teams who are open and transparent, and the more potential there is for that communication to be a two-way street, the better. Sharing information and business goals with employees builds trust and cooperation among the ranks.

Suggestion boxes, email, company newsletters and open meetings between management and employees are all time-tested communication strategies that work. Make yourself accessible and be involved, and you will be a more successful communicator.

2.  Fair and Objective Performance Reviews

Implementing an objective employee performance review system will go a long ways toward establishing a foundation for career paths, raises and pay structure. To motivate employees, link top performance with bonuses or raises on a merit basis. Often a gift or public recognition of an employee’s accomplishments is as effective as money.

To ensure fairness for performance reviews, alert people ahead of the actual scheduled review if their performance is below par, and give them opportunities to correct the situation. Periodic feedback meetings also help, as does a cross-functional review by more than one manager. Satisfied employees who trust that they are being managed fairly are more productive than unhappy, resentful employees.

3.  Non-Monetary Benefits and Perks

Sweeten the pot with non-monetary benefits and perks, such as tuition reimbursement, flexible schedules, free parking or health club memberships. Perks and unusual benefits are an area where you can come up with creative ideas that will help attract and retain employees. (This topic is discussed more thoroughly in our previous blog.)

4. Improving The Bottom Line

You will become a company hero if you can use your knowledge as an HR professional to come up with ways to:

  • Reduce expenses for employee benefits such as medical plans or 401K
  • Improve recruiting, hiring and training practices and save costs
  • Increase employee productivity
  • Streamline and ensure compliance processes with federal or other regulatory agencies, such as OSHA

For additional information about how you can ensure your success as an HR pro, please call a member of CAI’s Advice and Counsel team at (919) 878-9222 or (336) 668-7746.

Photo source: (UB) Sean R

One Response to “4 Keys To Success as an HR Professional”

  1. RSA Online says:

    Very nice article..I agree about the 4 keys that was mentioned here.Transparensy is very imporatant giving bith sides importance and setting rules thats beneficial to both sides do really work.If you have a system that really works you get to keep good employees and its good for the company.

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